How Do I Regain BoldGrid Access After a Total Upkeep Backup Plugin Error?

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Fatal error: Cannot redeclare Boldgrid\Library\Util\wp_rand() (previously declared in /home/rigide6/public_html/wp-content/plugins/boldgrid-backup/vendor/boldgrid/library/src/Util/Load.php:162) in /home/rigide6/public_html/wp-content/plugins/boldgrid-backup/vendor/boldgrid/library/src/Util/Load.php on line 162

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How Do I Rollback BoldGrid Plugin Updates?

I updated my BoldGrid backup plugin and now when I try to go to the WordPress admin page I get the error below.  I did do a backup just before updating.  How do I rollback the update?


Fatal error: Class 'Boldgrid\Library\Library\Ui\Card' not found in /home/ecarli5/public_html/wp-content/plugins/boldgrid-backup/admin/card/class-backups.php on line 23

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InMotion Hosting Contributor
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Hello and thanks for contacting us. You could restore the plugin directory from your last backup or check out WP Rollback. Beforehand, ensure you're using the latest PHP version and check your error_log file for troubleshooting. Contact our Live Support for additional assistance.

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Quote from EmilyC

How do I restore the plugin directory from my backup?

Sorry for the late reply. You can restore the /wp-content/plugins directory.

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Stormy Scott
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Hi rigidexteriors, 

I'm sorry you're experiencing issues because of the backup plugin. To fix the error, you will need to update the BoldGrid Backup plugin. If you do not know how to update the plugin, follow the instructions in this article

Kindest regards,

Stormy 

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EmilyC

How do I restore the plugin directory from my backup?

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InMotion Hosting Contributor
  • Answer
  • Answered

Hello and thanks for contacting us. You could restore the plugin directory from your last backup or check out WP Rollback. Beforehand, ensure you're using the latest PHP version and check your error_log file for troubleshooting. Contact our Live Support for additional assistance.