New Domain + WordPress Install

  • updated
  • Answered

I just registered a new domain with you and want to install WordPress for that new domain. Unfortunately, the WordPress install feature on cPanel is not giving me the option to install under the new domain. It lists my main domain and two others that are not active, but not the new domain that I want to install Wordpress in.

The new domain is:

Arnel C
  • Answered

Hello Patrick,

Sorry for the issue with being unable to use your domain when installing your WordPress site.  In order to have the domain available for installation using the Softaculous installer in cPanel, you will need to add the domain as an Addon domain. Use this article, How to Create Addon Domains in cPanel, to add it. Once it's registered as an Addon domain you will be able to select in the drop-down menu when installing WordPress.

If you have any further questions or comments, please let us know.

Kindest regards,

Arnel C.