Prestashop 1.6 Sitemap ERR_TOO_MANY_REDIRECTS

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I have a elite dedicated server. I have few sites using same Prestashop version.
Each time I try to generate a sitemap on one site I have an error : ERR_TOO_MANY_REDIRECTS

I have this error for already 4 months since I upgraded from Prestashop 1.4 to

My .htaccess file is good, I deleted it, regenerated it.

I tried with and without url rewriter
I tried in maintenance mode
This error doesn't show generate any error in the error log file

I contacted couple of times the inmotionhosting support but they couldn't help me on this issue.

This error happens since I upgraded Prestashop. On the other sites it's working (didn't upgrade).
The other sites also use

It's not a module issue, I tried 3 different modules and all of them generate this error

Any idea ?

Sorry for the issues with "too many redirects" error. This is hard to resolve as it has many possible causes. My recommendation is to first turn off any thing that touches the URLs of the site: caching, SEF (Search Engine Friendly) settings and then try again. If it continues to happen, make sure you have debug mode turned ON and then try reporting the issue in the PrestaShop community support forum ( If you're not already using it, I highly recommend it as there may be a PrestaShop user who has encountered the problem and resolved it. If that fails, then contact PrestaShop directly. They will need all of your version information and detailed description of the issue.

Apologies that we can't directly resolve the problem. Hopefully, one of our suggestions provides the resolution you seek.

If you have any further questions or comments, please let us know.

Arnel C.