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Having Problems receiving my emails in the Inbox Folder of outlook

ys_mohamed 4 years ago in Email Troubleshooting 0
I am have having problems receiving my emails in the Inbox Folder of Microsoft outlook, however I see the emails on my Inbox in the webmail and on my iphone.
Hello ys_mohamed,

Sorry to hear you are having issues with receiving emails in your Outlook Inbox. If you can see it in the webmail and on your phone, then that rules out those devices and the server. The issue then lies in Outlook itself. If you have set up the account as IMAP, then you may simply be able to delete the account and then set it back up.

If you have it set up as POP3, then you may want to set up another account to see if it works. Don't delete the existing POP3 as you will lose the emails in it.

Kindest Regards,
Scott M