InMotion Hosting Support Center

Mail Delivery Reports empty

Category: Cpanel

2013-02-08 7:55 am EST

Hits: 2,248

I'm trying to check if all emails sent thru my server are delivered, received, etc. I'm pretty sure they're been delivered by the server, but when I try to check for statistics using WHM/Email/Mail Delivery Reports, the list is always empty.

I've a VPS plan, is there any kind of configuration to be done?

Tks in advance,


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31,499 Points
2013-02-08 1:18 pm EST
Hello Andre,

Thank you for your question. I checked this setting and was able to replicate your issue, I created a ticket for live-support on our behalf by emailing:

The systems team will email you back upon resolution.

In order to view any mail logs in SSH, you are required to be logged in as root.

Here is a link to a helpful Root Access FAQ article here in our support center.

If you have any further questions, feel free to post them below, or contact live Tech Support.

They are available 24/7 via:
Phone: 888-321-HOST (4678)
757-416-6575 (Intl.)
Chat (there is a link on the top right).

Thank you,


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