How to migrate your website FROM another host that uses cPanel TO InMotion Hosting
Please note that restoring a cPanel account wipes out the files currently loaded on that account. Additionally, it is not possible to restore multiple cPanel backups to a shared server account. A shared server account can only hold one cPanel account at a time.
Evaluate your Site
Generate a cPanel Backup
Download your cPanel Backup
Upload your cPanel Backup to your InMotion Hosting account
Request for your cPanel Backup to be restored
Test your site
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2014-10-26 2:38 am
May I know the typical response times for such migration? I have uploaded the Cpanel backup and would like to know when it would be restored? As the site is a live site, it is important for InMotion to expedite the case, as I have let the customer support know. However, it has been two hours and no response form the InMotion team. Thanks!
2014-10-27 9:40 am
Thank you for contacting us. All requests to Live Support are answered in the order received, so it depends how many request they have at that given time.
Also, the size of the files they are restoring can affect the time it takes to complete.
Since this is just the public forum, I recommend contacting Live Support for more account-specific information.