Please note that restoring a cPanel account wipes out the files currently loaded on that account. Additionally, it is not possible to restore multiple cPanel backups to a shared server account. A shared server account can only hold one cPanel account at a time.
This article will assist you with migrating your website from another hosting company that uses cPanel to InMotion Hosting.
Evaluate your Site
If your previous hosting company uses cPanel, the website migration process will be much easier than if not. InMotion Hosting uses cPanel, and cPanel includes an excellent backup tool that will backup your entire account (including website files, emails, and databases). If you're cPanel account is under 3GB, please continue reading to learn more. If your account is over 3GB in size, you will want to migrate your website following the steps found here:
You can find your cPanel account size by logging into your cPanel and looking in the left menu under "Disk Space Usage".
Generate a cPanel Backup
To generate a cPanel backup, follow the steps in this tutorial:
Download your cPanel Backup
After you have generated a backup, download the backup file to your desktop using FTP. For more help with using FTP, please see: Getting Started Guide: FTP
Upload your cPanel Backup to your InMotion Hosting account
Using FTP, upload the cPanel Backup to your InMotion Hosting account. Refer to the FTP Getting Started Guide
above for more help with using FTP to upload files.
Request for your cPanel Backup to be restored
After you have uploaded your cPanel Backup, email firstname.lastname@example.org
and request that we restore this backup for you. When you email, include for verification purposes either your original cPanel account password, the current AMP password, or the last four digits of the current credit card that we have on your account.
Test your site
Once we respond and let you know your backup has been restored you will want to test your site to make sure everything is working properly. If you have not yet pointed your domain to our Nameservers, you can test your site through either your Temporary URL or by making a hosts file modification.