Hotlink or Direct link to files on the server Updated on August 16, 2021 by InMotion Hosting Contributor When creating a website, occasionally there will be a need to hotlink to a file on the server. Hotlinking (or direct linking) is when a link uses the url to link, as apposed to linking to the directory relative to the file. An example of this is show in the following: Link relative to the Read More >
How do I merge multiple cPanel accounts into one Updated on November 19, 2021 by InMotion Hosting Contributor In this article we’ll go over the basic process of taking multiple cPanel accounts, and merging them into one account. You can only have multiple cPanel accounts on a VPS or dedicated server plan, so if you’re looking to downgrade your account to a shared-hosting plan you would need to first consolidate your accounts down Read More >
How do I split a single cPanel account into multiple ones Updated on November 19, 2021 by InMotion Hosting Contributor In this article we’ll go over the basic process you would need to take if you have a single cPanel account, and you’d like to split that one account up into multiple cPanel accounts. You can only have multiple cPanel accounts on a VPS or dedicated server plan where you have access to WHM (Web Read More >
Disable cPanel /scgi-bin directory Updated on August 22, 2023 by InMotion Hosting Contributor In this article we’ll discuss how to disable the cPanel /scgi-bin directory, so that if your website failed a PCI scan due to this being found you can have have it re-scanned and then pass the scan. If you read our previous article on how to pass PCI compliance scans, having the /scgi-bin directory enable is a Read More >
Disable default cPanel guestbook CGI script Updated on October 9, 2023 by InMotion Hosting Contributor In this article we’ll discuss the built-in guestbook.cgi script that is available from cPanel, and how to disable it in case it is causing your website to fail a PCI compliance scan. If you happened to have read our previous article on how to pass PCI compliance scans, the cPanel /cgi-sys/guestbook.cgi script is a common Read More >
Viewing statistics reports with Logaholic Updated on August 16, 2021 by InMotion Hosting Contributor In this article we’ll go over viewing your website’s statistical report available from Logaholic in cPanel. Logaholic can provide you with a quick general overview of the website traffic you’ve been receiving including the amount of visitors and their page views. It also has much more powerful reporting tools that lets you drill down and Read More >
Viewing statistics reports with Webalizer Updated on August 16, 2021 by InMotion Hosting Contributor In this article we’ll go over viewing your website’s statistical report available from Webalizer in cPanel. Webalizer can provide you with a quick general overview of the website traffic you’ve been receiving, this includes the amount of hits, file requests, page loads, and visits. Login to your cPanel. Under the METRICS section, click on Webalizer. Read More >
Enabling raw access log archiving in cPanel Updated on November 5, 2021 by InMotion Hosting Contributor In this article we’ll discuss the ability to archive your raw access logs so that you can investigate the requests happening on your website at a later date. By default statistics update every 24-36 hours on the server, and when they are run all of your requests for that time period are compiled into a Read More >
Creating user level filtering in cPanel Updated on August 16, 2021 by InMotion Hosting Contributor When receiving emails on the server, there may be a need for filtering specific email addresses that are coming into the server. Emails can be Discarded, sent to another email address, or delivered to a program with the User and Account Level Filtering. This tutorial will explain the Global and normal Email Filtering within the Read More >
Manually updating your Awstats through cPanel Updated on August 16, 2021 by InMotion Hosting Contributor In this article we’ll explain the process of manually updating your Awstats reports with the most current data. Sometimes a server can get behind on its statistical report calculations, typically because most processes that run on the server that are vital to your website being up, have a higher priority than statistic processing. Using the Read More >
How to upgrade a program installed with Softaculous Updated on August 16, 2021 by Brad Markle Keeping your software up to date is very important. New versions are released on a regular basis, and these updates often contain bug fixes and security patches. In this tutorial, we’ll show you how to upgrade a program that you previously installed using Softaculous. To upgrade software using Softaculous: Click on the Softaculous Apps Installer. Read More >
How to reset a database password within cPanel Updated on August 16, 2021 by Brad Markle There may be times that you need to reset a database password. For example, you may be resetting the password as a normal maintenance / security precaution. If you’re troubleshooting database connection errors, resetting your database password is a good step to take so you can be confident you are using the correct password. In Read More >
How to Find Your Server’s Shared IP Address in cPanel Updated on August 16, 2021 by InMotion Hosting Contributor Building a web presence and exploring the capabilities of a hosting account is a journey. There may come a time when you’ll need the shared IP address of your Shared Hosting server. But what is a shared IP address and how can you find it? This article will quickly explain what is an IP address, Read More >
How to Delete a Database in cPanel Updated on August 16, 2021 by Carrie Smaha Sometimes, you may want to remove a third party piece of software that requires a database. It’s best practice to keep your account free of unused items such as databases. Removing a database is relatively simple using cPanel. In this guide we will show you how to delete a database from your cPanel. Deleting a Read More >
Finding out the latest visitors to your website in cPanel Updated on August 16, 2021 by Carrie Smaha You can see the server logs for the latest visitors to your website in cPanel. This information is routinely rotated by gives you a quick snapshot of the traffic to your website. You can look at the “latest visitors” by logging into cPanel. Log into cPanel Go to the section called “METRICS” and click on Read More >
Microsoft Exchange Servers and your cPanel Hosting Account Updated on August 16, 2021 by Brad Markle Many users are familiar with Microsoft Exchange Servers and are very comfortable with using all the features they provide. Exchange servers have many features, but the primary ones include email and calendar tools. I’m looking for my Exchange Server Details Our hosting servers are Linux based, which means they do not run any Microsoft products, Read More >
An introduction to webdav / web disk Updated on October 20, 2021 by Brad Markle What is webdav? Webdav is a protocol that is used for easily accessing your files on the web from your desktop. It allows you to setup a folder on your computer that connects directly to your hosting account, and allows you to manage files on the web as easy as if they were on your Read More >
How to create a Network Drive Updated on August 16, 2021 by Brad Markle Creating a network drive allows you to connect to your hosting account and manage your files similar to how you manage local files and folders on your computer. For example, you can easily drag and drop files to upload them, delete files, etc. This article references a username and password, which is your FTP username Read More >
Resetting your FTP Password in cPanel Updated on September 3, 2021 by Carrie Smaha If you have forgotten the password for an FTP account you created, or just want to reset it, you can easily change it in cPanel. In this guide, we will show you how to change the password for FTP accounts in cPanel. For more information on setting up an FTP account, please see our FTP Read More >
How to give (or remove) shell access to cPanel accounts Updated on September 24, 2021 by Brad Markle When creating and managing cPanel accounts within WHM, you can decide whether to allow them shell access or not. How to allow shell access when creating a cPanel account When creating a new cPanel account, select the option, “Select Options Manually” After doing this, you will see the option to allow or prevent “Shell Access” Read More >
