Welcome to the InMotion Hosting
Ask questions, search for answers, and connect with community members from around the globe! Our forums are open 24/7/365, however, our dedicated InMotion Hosting Community Team monitors questions between 9 am - 5 pm ET, Monday - Friday!
We welcome new discussions and questions. Before posting we do ask that you do a quick search first to see if your topic has already been addressed.
Please keep in mind that your question will be public, so please do NOT post any sensitive information, such as email addresses, usernames, or passwords. Learn more about how to make the most out of our Community Support Center.
Check out these related questions for an answer.Don't see an answer to your question? Click the Ask this Question button to submit it to the Community forum for review.
It seems that the website (OurMindsAreAmazing.com) is very slow loading and I'm concerned that I'm losing traffic...and customers!
Can you send along any insight as to why this might be?
I want to transfer my domain away from InMotion Hosting to a different hosting service.
I don't see a way to perform this in your AMP info.
So do you do this for me? Or can you send me a link where I can fill this in myself?
I'll be awaiting your reply...
my site is down and I have tried to reach every avenue for support through web site No ANSWERS has anyone had this probblem
Thank you for your question regarding Technical Support. Unfortunately, due to the ongoing COVID-19 pandemic, our staff have been experiencing a higher than normal volume of support requests. I can assure you that they are working as quickly as possible to provide a resolution to your issue. If you have not already, I recommend submitting a ticket by emailing email@example.com with a brief description of your issue.
All of our websites just went down. Anyone else experiencing site issues?
Thank you for your question regarding server connectivity. It is possible that your account is housed on a server that is currently undergoing unplanned maintainance. I recommend keeping an eye on the following status page for updates:
If you are not on one of the affected servers, I recommend contacting our Technical Support team to troubleshoot your connectivity issue:
Both of my sites have JETPACK For the last week they have been down and up alot. WHat is going on>
Hi DDR! This could be a few things: the server itself could have been restarted for maintenance, but it's also possible that the account is low enough on memory that the attempts to connect to the site are not going through. Check your website traffic to see if this may be the case!
The commands last reboot and uptime show that it rebooted 1 day ago.
Apache server was shutdown in the process.
Why did this reboot happened? Should I expect this reboots to keep happening?
I have about 1400 email addresses left that are not subscribers and some of them bounce every time. can I set up an automatic delete system for bouncing?
I can't find where to save draft or preview before publishing. There are no such buttons where they are supposed to be. I'm new here and stuck already! Please help. :) Thank you!
I am getting a lot of spam that seems to forward directly to my forward set up without ever appearing in your webmail (I have checked). Typically the message have no valid name and a phony email address.How do you stop them?
Please make sure that Spam Assassin/Spam Filtering is enabled on your account. Otherwise, the spam messages will be forwarded along with all of the other emails. Also, it's possible that you have spam filtering set up, but the destination address has started to classify all or most forwarded email as spam. I'd start by making the spam filtering on the originating email as strong as reasonably possible and taking it from there.
Customer support service by UserEcho