An Introduction to Branding cPanel for your users Updated on May 26, 2022 by Brad Markle This article pertains to WHM, a feature only available to VPS Hosting, Dedicated Hosting, and Reseller Hosting users. Shared Hosting users do not have WHM access. With WHM access, you can brand your cPanel accounts. This will allow you to brand cPanel with your company logo / colors / etc. While you have many options Read More >
How Can I Compress / Uncompress Files Using the File Manager? Updated on September 23, 2020 by InMotion Hosting Contributor In this tutorial: Compress Files Uncompress Files Your File Manager allows you to both compress (zip) and uncompress (unzip) files. How to Compress Files Go to the File Manager. Navigate to the folder where the files you want to compress are While holding down your Ctrl key, click on each file that you would like Read More >
How to Upgrade / Downgrade a cPanel account using WHM Updated on May 26, 2022 by Brad Markle If you setup packages within WHM and used them when creating cPanel accounts, you can easily use those same packages when upgrading / downgrading accounts. For example, if you have one package that offers 1 addon domain while another offers 10, instead of manually adjusting this number, you can upgrade the cPanel account to the Read More >
How to Customize a cPanel Account in WHM Updated on May 26, 2022 by InMotion Hosting Contributor Once you have created a cPanel account within WHM, you can modify a cPanel account using the “Modify an Account” feature to make any changes. You can make many changes, including: the cPanel username the main domain on the account cPanel features, such as the number of addon and parked domains disk quota and bandwidth Read More >
How to Suspend / Unsuspend cPanel Accounts Within WHM Updated on June 23, 2022 by Brad Markle If you are an InMotion Hosting customer and your account has been suspended, the page you’re probably looking for is our Account Suspensions page. WHM allows you to suspend / unsuspend accounts. This is typically only used when an account you manage reaches a delinquent billing status or is abusing resources on the server. When Read More >
Viewing Hidden Files (htaccess) in cPanel’s File Manager Updated on June 7, 2023 by InMotion Hosting Contributor By default, when you use the File Manager in cPanel, it doesn’t show hidden files. Hidden files are any file that begins with a dot, such as .htaccess. .htaccess is a common file to edit, so to edit the file using your File Manager, you’ll need to have the option selected to show hidden files. Read More >
How to create a cPanel account within WHM Updated on May 26, 2022 by Brad Markle This article pertains to WHM, a feature only available to VPS Hosting, Dedicated Hosting, and Reseller Hosting users. Shared Hosting users do not have WHM access. See our page for more information on Shared cPanel Hosting. One of the more important features within WHM is the ability to create individual cPanel accounts. Learn how to Read More >
How to Create a Subdomain in cPanel Updated on June 3, 2025 by InMotion Hosting Contributor The Subdomains function in cPanel lets you create a subdomain — a domain with an extra prefix that operates separately from the original domain. You could make a forum for your site (example.com) with an address of “forum.example.com” — or a blog, a test site, or any number of other variants. Read below for instructions Read More >
Using File Manager in cPanel Updated on December 9, 2025 by InMotion Hosting Contributor Your cPanel account has the ability to allow you to access, view, modify, add, and delete files from your account effortlessly, using the File Manager. In this tutorial we will show you how to access the File Manager, then go over the features available there. Accessing and Using the File Manager in cPanel cPanel File Read More >
How to Modify MX Records Using cPanel Updated on November 19, 2021 by Brad Markle In this tutorial: How MX Records Work View Current MX Records InMotion MX Records Obtain Third Party Records Change MX records How Do MX Records Work? MX Records (Mail Exchanger Records) are a type of DNS record that determine which mail server is responsible for handling the email for a specific domain. An MX record Read More >
Installing Joomla using cPanel Updated on August 16, 2021 by Brad Markle Fantastico, a feature in cPanel that helps you easily install programs to your account, is no longer available. As of September 17th, 2012, Fantastico has been replaced by Softaculous. This article is being kept in our Support Center for our VPS and Dedicated Customers who may still be using Fantastico. For all other users, please Read More >
How to Change Your cPanel Password Updated on December 1, 2023 by InMotion Hosting Contributor Your cPanel password can be reset from within the Account Management Panel (AMP) or after logging into cPanel. In this guide we will show you how to do both. Did you know? You can manage multiple cPanel accounts with our Reseller Hosting packages. Reset Your Password Within AMP Log into your AMP Click Reset Password. Read More >
Using the cPanel Video Tutorials Updated on August 16, 2021 by Brad Markle With the release of the new Paper Lantern theme for cPanel, the help videos are no longer available. If you are using the x3 theme then you will be able to see the tutorial videos. However, with the update most of the help links open the online cPanel documentation. With so many robust features built Read More >
The cPanel Layout Updated on March 11, 2024 by Brad Markle Since you have successfully logged in to cPanel, you will see the cPanel interface. This can be a bit overwhelming if you have never worked with cPanel and this is your first time logging in. We’ll discuss the most important features in cPanel. Here is a screenshot of cPanel with the two main sections outlined Read More >
How to Setup an Email Forwarder in cPanel & Webmail Updated on December 4, 2023 by InMotion Hosting Contributor Email forwarding redirects incoming messages from one email address to a different email address. In this guide, we show you how to setup an Email Forwarder in both your cPanel and Webmail. After that we take you through how to forward all email messages for a domain. What are Email Forwarders? If you have multiple Read More >
How to Add Password Protection for a Directory Using cPanel Updated on September 12, 2022 by Brad Markle At times, you may find it best practice to password protect a folder on your account. This can add an extra layer of protection to files you do not want the general public to have access to. Password protecting a directory can be easily accomplished using the option within cPanel. In this guide, you can Read More >
How to Install a PEAR Module Updated on March 9, 2023 by Carrie Smaha Most business-class hosting servers now come equipped with a PEAR installer via cPanel to allow you to install custom PEAR modules. If you are on a business-class hosting plan (Launch, Power, or Pro) and are on a server that does NOT have this feature enabled, please contact our Live Support team to request to be Read More >
How Do I Add DNS Records? Updated on October 31, 2023 by InMotion Hosting Contributor What is DNS? Domain Name System (DNS) is the component of the Internet which converts human-readable domain names (e.g., example.com) into computer-readable IP addresses (e.g., 86.75.30.9). It does this according to DNS Zone files configured on your server. What is a DNS Record? A DNS record points specific parts of your DNS to a domain Read More >
I get a 404 error when I access cPanel Updated on April 17, 2024 by Brad Markle If you get a 404 error when accessing cPanel, it’s most likely a firewall either on your computer or at your network level that is not allowing access to non-standard ports. This type of setup is common in some campus and office environments. If you have access to your firewall, the best way to correct Read More >
cPanel – Your Hosting Account’s Control Panel Updated on August 18, 2022 by Brad Markle cPanel is your hosting account’s control panel. It allows you to manage your website files and applications that are associated with your hosting service. You will manage many aspects of your web server including the databases, files, email accounts, and SSL certificates among many other things. How Do I Log into cPanel? How Do I Read More >
