Manage Your Control Web Panel Server from the Account Management Panel (AMP) Updated on February 14, 2025 by Derrell InMotion Hosting’s Account Management Panel (AMP) offers tools designed to help you manage your Control Web Panel server seamlessly. This guide will walk you through the various options available within AMP to help you leverage these tools effectively. Accessing Account Management Panel (AMP) Log in to your InMotion Hosting Account Management Panel (AMP) using your Read More >
Submitting a Ticket Request Updated on February 13, 2024 by InMotion Hosting Contributor When it comes to getting support from us at InMotion Hosting, submitting a support ticket is one of the best ways to request assistance. To help with this task, it can be helpful to realize the way that our ticketing system works. In this article we’ll go over the types of support requests, the differences Read More >
How To Get Great Support & Customer Service Updated on March 14, 2025 by InMotion Hosting Contributor When facing an issue with your InMotion Hosting account, whether it is a billing or website problem we have a team that can help. Reaching out to the right department ensures that your questions are handled by the team that is optimized to serve you. Before contacting InMotion Hosting, it is beneficial to make sure Read More >
How to Verify Your Account for Support Updated on February 20, 2023 by Scott Mitchell What is Verification? When you need assistance with your account and reach out to our Live Support team, you may be asked to provide verification of your account. Verification is a method we use to confirm that the person contacting us is authorized to have changes made to the account. This often is the account Read More >
Canceling Non-Hosting Billing Items in the Account Management Panel (AMP) Updated on November 9, 2021 by InMotion Hosting Contributor While managing your InMotion Hosting account, you may find yourself looking for a way to cancel a non-hosting billing item from within the Account Management Panel. This can be done in just a few simple steps. In this article, we will review what cancelling a non-hosting billing item entails and outline the process for doing Read More >
How to Purchase an Additional Hosting Plan Updated on August 16, 2021 by InMotion Hosting Contributor In this tutorial, we will show you how to purchase an additional hosting plan from your AMP. This new hosting account will be separate from your existing plans. If you are just looking to upgrade/downgrade your existing account, see our guide here. Purchasing an Additional Hosting Plan in AMP Login to AMP. In the main Read More >
Migrate and Transfer SSLs Updated on November 19, 2021 by InMotion Hosting Contributor If you want to transfer SSL certificates from an old host, then you will need to generate a new CSR first. Just fill in the Simple CSR form that is available in the Account Management Panel (AMP). Your SSL certificate should still be using the URL that you used with your old host. Before you Read More >
How to Verify a Live Contact With an AMP Verification Code Updated on January 18, 2022 by Christopher Maiorana You can now verify Live Support contacts with a Verification Code from your Account Management Panel (AMP). You can still verify your account with your passphrase or the last four digits of the credit card we have on file. Now, if you would rather not provide that information over a live contact you can grab Read More >
How to Update the WHOIS Data for your Domain Updated on May 10, 2021 by InMotion Hosting Contributor In this guide, we will show you how to update the WHOIS data for your domain in the Account Management Panel (AMP). When a domain is registered, it is required by ICANN to have accurate contact information listed in the WHOIS record. This allows the public to view the information regarding the owner of a Read More >
How to Update your Billing and Contact Information in AMP Updated on January 4, 2021 by InMotion Hosting Contributor It’s essential to keep your billing and contact information up-to-date so your website will stay online. Most accounts will renew automatically before allowing them to expire. But, if your payment information is not correct we would not be able to renew any services that you have subscribed to. When there are any billing issues, the Read More >
How to Upgrade / Downgrade Your Hosting Plan in AMP Updated on June 5, 2025 by InMotion Hosting Contributor In this tutorial, we will show you how to upgrade or downgrade your Hosting Plan in your Account Management Panel (AMP). If you’ve outgrown or underutilized your current hosting plan, you can easily sign-in and take advantage of the AMP to upgrade or downgrade your plan to match your current hosting needs. We will also Read More >
Tips for using AMP: What can’t your Developer do? Updated on March 16, 2022 by InMotion Hosting Contributor Once you provide your designer or developer with account access, most technical issues can be easily resolved via cPanel, FTP, or your site dashboard. Even so, there are a handful of tasks that require the Account Management Panel (AMP). Since the AMP provides access to confidential financial data and personal details, you should never give Read More >
How to Purchase Additional IP Addresses Updated on September 25, 2024 by InMotion Hosting Contributor When you sign up for a shared hosting account, the account will use the same “Main” IP address as the other sites on the server. Reseller Hosting, Dedicated servers, and VPS servers have a single “Main” IP address set up on the server as well. In this article, we are discussing how to obtain additional Read More >
How to Obtain Root Access to Your Server Updated on July 1, 2024 by InMotion Hosting Contributor Gaining root access to your server can be a bigger deal than you may think. It does give you ultimate access to everything regarding your server, in both WHM and via SSH as well. Please keep in mind that you may not need root access to perform your everyday activities. This article requires you to Read More >
Engrampa Archive Manager for Linux Updated on November 15, 2021 by InMotion Hosting Contributor In this article we’ll cover Engrampa, the default archive manager for many Linux desktop distributions using the MATE desktop environment (DE). This fork of File Roller archive manager covers many file types including .zip, .7z, .rar, .tar, and Brotli (.tar.br). Create an Archive Extract Files Do you prefer Debian-based server management? Get your own Cloud Read More >
How to Use Your Microsoft Advertising Credits Special Offer Updated on January 5, 2024 by InMotion Hosting Contributor InMotion Hosting has partnered with Microsoft Advertising to help connect our customers with millions of searchers not using Google. The Microsoft Search Network can deliver your pay-per-click ads on Bing, MSN, Yahoo, and AOL sites worldwide. Through this special offer, you can get $100 in search advertising when you spend $25 in Microsoft Advertising. In Read More >
AMP Security Features Updated on August 16, 2021 by Christopher Maiorana The security of your hosting account begins in your Account Management Panel (AMP). And the great thing is, you can give yourself a complete security check-up by just following these steps: Update your username and password regularly Enable two-factor authentication Use account verification for support contacts Reset your root password (advanced) How to Update Username Read More >
AMP Security – How to Enable Two Factor Authentication Updated on August 16, 2021 by Christopher Maiorana Your Account Management Panel (AMP) has just got a security upgrade. You can now add an extra layer of security via Two Factor Authentication, or 2FA. In this article, we’ll explain: With all this information available to you, you’ll see why enabling Two Factor Auth will make your security life easier all around. Increase Security Read More >
Zombieload and Microarchitecture Data Sampling (MDS) Updated on August 16, 2021 by InMotion Hosting Contributor Issue: Zombieload and microarchitecture data sampling (MDS) Status: InMotion Hosting is aware of the reports. No services are reportedly affected. Who is impacted? All computers and devices with Intel CPU’s are theoretically vulnerable. Estimated time until resolution: Patches from Intel and related vendors will be applied as soon as they become available. What are Zombieload Read More >
Introduction to the Simplified Account Management Panel (AMP) Interface Updated on November 19, 2021 by InMotion Hosting Contributor Have you just purchased your Website Creator subscription from InMotion Hosting and are you ready to build your website? Wondering where to start? Well, you’re in the right place. This is an introduction to the newly simplified Account Management Panel (AMP). This tutorial will familiarize you with the interface by showing you the different options Read More >
