• Answered
i set up on my whm a new control panel and assigned the account
on the domain i set up a wordpress website and when i try to import data on that wordpres does not work and import of data to my theme fails. When i set up the wordpress on my main control panel on the upload of demo data to my theme works.


Thank you for contacting us about your WordPress theme failing when importing data. Here is a link to our helpful guide on troubleshooting WordPress issues. These steps can usually narrow down the cause of the problem.

We are happy to help you troubleshoot further, but will need some additional information. What theme are you using?

What is the exact error you get, when importing data?

Have you turned on WordPress debugging? With debugging turned on, it is much easier to locate any errors within your WordPress site as well as any plugins and themes that may be causing errors.

Please include any additional information, or steps that will help us replicate your issues.

If you have any further questions, feel free to post them below.

Thank you,

John-Paul B