Cron setup for suteCRM and SugarCRM

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I try deferment ways to configure the cron job in the Cpanel for sugarCRM and SuiteCRM but no success. I add "* * * * * cd /home/holail5/public_html/crm; php -f cron.php > /dev/null 2>&1 " in the cron job, but no result. please support.
Hello, Sorry to hear you are having trouble with your cron job. Please review the article we have on creating and running a cron job. Ensure your cron adheres to these formats. Also, are you able to run the script without using a cron? Kindest Regards, Scott M