Is there a way to set an Autoresponder that only sends to the receiver the first time?

  • updated
  • Answered

I want to set an automated message for our HR email but we have people say that everytime they reply they get an autoresponse and I'm not sure how to fix that, could you let me know? 


John-Paul B
  • Answered

Hello lucy,

Thank you for contacting us about setting up an autoresponder that only sends the first time. You can set up an autoresponder in cPanel or webmail, here are some helpful links:

Unfortunately, there is not an option to only send once but you can set it to only respond once per hour, day, week, or month, etc. When you create the autoresponder, just set the "Interval" out as needed. For example, 168 hours would be once per week and 672 hours would only respond once per month.

Thank you,