I can not hear video tutorials

  • Answered
I can not hear the video tutorials. I can hear YouTube and anything else on the computer. I contacted telephone support they did not know why this was a problem. They recommended I send in a question.

I'm sorry that you were not able to hear audio in the video tutorials. There are some video tutorials on the site that have NO audio. These are in the process of being replaced. So, if you were having problems with hearing audio, we would need to know where you were specifically having the problem. The new tutorial videos are housed in YouTube, so you should be able to hear them. Please give us a specific example of the audio not working and we can try to help you.

If you have any further questions or comments, please let us know.

Kindest regards,
Arnel C.