I cannot send emails with attachments outside the inmotion server.

  • updated
  • Answered

I cannot send emails with attachments to emails not on the inmotion server. If I send an attachment to a coworker it will go through but to outlook, gmail, yahoo, or any other email server it never makes it to the inbox.

Mircea D B

I have the same issue, please let me know how you fixed it, if you did.
Thank you

IMH Support Agent 2
  • Answered

Hello Scott,

Sorry for the issues with the emails not being sent.  We would need more information (e.g. domain name, email bounces, email addresses) in order to troubleshoot it.  Note that issues investigated in the Support Center website are public. Since email issues are typically private, I highly recommend that you contact our live technical support team in order to handle this matter privately.  

If you have any further questions or comments, please let us know.

Kindest regards,

Arnel C.