Server not playing mp4 videos on mobile devices.

  • Answered
I have several mp4 videos that play fine on a desktop PC but does not play on iPhoines or mobile devices. The same video plays perfectly on BlueHost. Are they just better or is there something you can help with since customer support refuses to?


Thank you for your question about playing mp4 videos on mobile devices. We are happy to help you troubleshoot the issue.

Since mp4 videos are usually handled by the browser, we will have to see how it is being served from your page.

Can you provide a link to the videos, so we can replicate the problem?

If you have any further questions, feel free to post them below.

Thank you,