Landing Page in Sub-Folder

  • Answered
I am attempting to setup a landing page for promotion on my web site. I would like users to access it using the format www.mydomain/subfolder I have placed an index.html file in the folder, but get a 404 error when attempting to access it.

Even weirder; when I try to access it using www.mydomain/subfolder/index.html I also get a 404 error. I have verified that the folder exists and the file is in the folder. I have even tried adding an .htaccess file to the folder with no luck.

What gives? Thanks.
Kurt B. Carr
Hello Kurt, Sorry for the problem that you're seeing with the 404 errors. Generally, a 404 error page is indication that the page that you have requested does not exist. This means that either the page literally is not there, or you may requested it incorrectly. A common problem that happens is when you have a file or folder that is spelled with a capital letter and the URL that you used to reference it does NOT include that capital letter. Since you have not provided us the exact URL, we can only guess as to what's causing the error. It's also possible that something is misspelled in the URL path. Please check these common causes and let us know if that is the issue. Another possible problem would be if the domain name is not yet pointing to your server location. If your domain name is still pointed to another service and you have updated the files at a different location, then the 404 error will occur. If that is the case then you would need to update the domain's name servers. If you continue to get this error, please provide us the exact URLs that you are using and we can investigate the issue in more depth. I hope this helps to answer your question, please let us know if you require any further assistance. Regards, Arnel C.