Can't login with ftp

  • Answered
When i try to login with my ftp credentials i recive a "421 Home directory not available - aborting"

Can you help me to resolve this problem ASAP, pls.
Tnx a lot,
Hello capitano83, Thank you for contacting us regarding a "421 Home directory not available - aborting" error. Since it seems you are using FileZilla, I recommend trying to connect using Quickconnect (near the top, when you first open FileZilla). This will try to connect using the default settings. If your problems persist, I recommend contacting Live Support, so they can review the logs while you are attempting to connect. If you have any further questions, feel free to post them below. Best Regards, John-Paul