I keep getting this bounce back on e-mails. Can you tell me why?

  • Answered
This message was created automatically by the mail system (ecelerity).

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

H:M10 [] Connection refused due to abuse. Please see http://mailspike.org/anubis/lookup.html or contact your E-mail provider.

Hello, Sorry for the problem with the bounce back emails. If you are continually getting them, then you are basically getting blacklisted. The IP address provided above reference an IP not associated with InMotion, so it may not be server related to our hosting service. Mailspike.org is a service that blocks spam emails. If you are being blacklisted by them, then you may be required to contact them in order to stop the block. If you are an InMotion Hosting customer, then we will need more information such as your account user name and the email address that is being blocked. We would need this information to investigate the issue further and take any de-listing action if it is required. Kindest regards, Arnel C.