unable to log into ftp server(pure-ftpd) with ssl/tls enabled
1.navigated to site manager
2.in the host and port textboxes i typed in the hostname and portnumber
3.under the protocol i selected the Ftp - File Transfer Protocol
4.logon type i selected to be Normal
5.under the encryption tab i selected Require Explicit FTP Over TLS
6. lastly provided the username and the password which to my knowledge is valid since other user's are using the same credentials.
when i connect a messagebox window pops up with the site certificate information i accepted that and then the following lines are from the filezilla output log window:
Status: Connecting to xxx.xxx.xxx.xxx:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 2 of 150 allowed.
Response: 220-Local time is now 13:33. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 5 minutes of inactivity.
Command: AUTH TLS
Response: 234 AUTH TLS OK.
Status: Initializing TLS...
Status: Verifying certificate...
Command: USER username
Status: TLS/SSL connection established.
Response: 331 User username OK. Password required
Command: PASS *********
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server
am i missing something while configuring filezilla to connect to this server
The issue has been open with live support for 6 or 7 days and they have no answer. I am using the host ip address. I found the post to your forum after a Google search. I appears that the problem was reported 6 years ago, but I am having the problem now.