OSX Yosemite update HELP!

  • Answered
Hi. Ever since updating to Yosemite and iOS8.1, my custom email address is not working on my MacBook Pro nor my iPad, or iPhone. I'm guessing this might be related to the new handoff feature in the updates, but have tried everything else. I have confirmed all the settings are the same and I know I didn't change anything. I've remvoed and restored the email address on all devices and I still cannot receive/send. I have logged in via the web and I can see my email there. Any help or follow up questions are appreciated! Thank you!
Hello, Thank you for your question. I would first confirm your email settings are correct, and check for any typos, or changes. Next, try switching your email settings. For example, if you are using the non-SSL settings, try switching to the SSL settings. This switches your port settings, and may help you connect. If your problems persist, it may be easier to contact Live Tech Support, so they can monitor the log in real-time while you are connecting. If you have any further questions, feel free to post them below. Thank you, John-Paul