problems with my website

  • Answered
I having problems with my website:
When I click on the product that I'm interesting to purchase, the next step doesn't show up.
I really need a help
Hello, Sorry to hear you're having problems with the PrestaShop checkout page. When I tested it, I'm seeing that some pages are missing graphics. I'm not sure what's causing that, but I would highly recommend that you download the base files for your PrestaShop version ( and then make sure that the PrestaShop files (in the Zip file) are re-loaded into your PrestaShop installation. Before you do anything to your installation, make sure to run a full backup. Basically, we want to make sure that ALL of the PrestaShop installation files are where they're supposed to be. Regards, Arnel C.