email times different from received and stamped time

  • Answered
email received at 12:38pm but on email subject states 1:12pm, then next day email time stamped as 1:12pm. I replied to email with times 12:50pm and 1:00pm, but email receipt time in subject 1:12pm
Hello, As there is no information to allow us to check the situation, we cannot give any advice as to why this is occurring for you. If you are one of our customers, you may want to contact the Live Support team as you will need to verify the account and give specific email addresses and times of receipt and sending so they can look into them for you. Kindest Regards, Scott M