Problems with shipping carriers

  • Answered
I use Prestashop I created a new zone: "Italy" and a shipping carrier only for Italy (we don't ship outside Italy) and deactivated "Europe" zone. Then I created a "pick from store" carrier.
1. In the purchasing proceeding there's no possibility to opt between the two carriers;
2. The shipping fare is always free;
3. If I reactivate "Europe" zone, then the shipping shows the right price.
Can you please help me?
Hello, Thank you for your question. We are happy to help, but will need some additional information. After adding a Shipping Carrier in PrestaShop, did you set Shipping and Handling?. You can also check your shipping fees by zone, carrier, and range. If you have any further questions, feel free to post them below. Thank you, John-Paul