I can't type e-mail

  • Answered
I can't reply to e-mail because the cursor won't show up, I have been able to in the past but this problem just started. What can I do?

Thank you for contacting us today. We are happy to help, but will need some additional information.

How are you checking your email? Are you using Webmail, Outlook, Thunderbird, etc.

Are you using a wireless mouse?

What type of browser are you using, and what version? For example, are you using IE10, Chrome, Firefox, Safari, etc.

Feel free to post any additional questions below.

Thank you,