I bought a hosting package but I have not received the email validatio

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hello ... I'm Italian, I apologize for my English.
Let me explain my problem.

I purchased a package hostig from the site.
After entering all the data, I paid with visa card, the last step I was confirmed the purchase. and so far so good.
I have read that I would receive an email containing the data and that an operator would phone me, but to date not received any email and call.
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Scott
Hello, Our Onboarding team strives to contact you within 30 minutes of signup. If you have not yet received confirmation, feel free to contact them directly to ensure all information is correct and they can go ahead and get you verified there. Kindest Regards, Scott M