When Server Goes Down

  • Answered
Can you tell me why there is so little information avalaible when server goes down? When a server goes down it is a potential problem for the users as well. My view on this is that sharing that problems are occuring or have occurred should be a normal thing. But instead you get a message: The server is down, there is no ETA.... but only if you look for it your self.

I would say that being down for the best part of the day does have an impact on customers and that hey should be informed pro actively.

We are happy to provide as much information as is available at the time regarding what happens when server goes down. Sometimes, there simply is not a time frame or much information about the issue available.

We can assure you that any issues are dealt with as quickly as possible in the best possible way. If you have a question about a specific server, let us know. I'll be happy to provide you with further information.