cPanel License Expired on Server

Avatar
  • Answered
Hello,

I am curious as to why I cannot access the cPanel for my account? I am getting a message saying that ther license is not active on my account and I need it to b enabled as soon as possible. Thank you.
Avatar
Arn
Hello,

Thanks for the question. This issue typically requires an update by the Technical Support systems team. This normally happens automatically, but in a rare event, the update may have stopped. Since, your account is noted as having the issue escalated already (through chat), it should be rectified shortly. Apologies for the inconvenience.

If you have any further questions or comments, please let us know.

Regards,
Arnel C.