Could not get any A records

  • Answered
Dear Support,

the pointing of the domain name: is done 3 days ago to the hosting account, the and are done but the website doesn't open: ; it says: Could not get any A records for!
what could be the problem?
please advise.
Hello Gaby, Sorry to hear about the problem. I tried to duplicate the issue, but no matter what I try, the domain does appear to be working normally at this point. Can you try again? Make sure to clear your browser cache and then try it. If you continue to have the problem, run the ping and tracerout test in order to determine what's happening from your end. Then send the results of the diagnostics in a support ticket. Please let us know if you have any further questions. Regards, Arnel C.