Theme developer asking for login details.

  • Answered
I have encountered some problem with my wp site. I contacted the theme developer for help. He told me to provide him with my login so that he can look into the problem. Is it safe to provide him with my login details? Is it a standard norm for the developers to ask for such information? I use a free ecommerce theme and wordpress version 3.81. Please help.
Theme developers will sometimes need your credentials to troubleshoot your site. As always, use caution when providing your credentials to anyone, and be sure to make a backup prior to doing so, as well as change your credentials when finished. As long as it is a reputable developer, you should be fine.