Why has My email has ceased forwarding

Avatar
  • updated
  • Answered

I use this account for one purpose only. To receive emails to the sundayfamilyhumour.org address and forward them to my gmail address ([email protected])

Emails are sent to [email protected]

I tested thisseveral weeks ago. it worked. I have not logged in since, until today, to discover that someone/something has messed up this operation.

Please fix

Avatar
IMH Support Agent 1
  • Answered

Hello dgest7,

Thank you for contacting us about an email not forwarding. I recommend tracking the email delivery in cPanel, this will provide specific delivery reports.

Also, check your cPanel mail logs for additional clues or error messages.

When you test the forwarder ensure you are not using the same Gmail account, since it will not forward back to the originating address.

Thank you,

John-Paul