New Site transferred but website not visible

  • Answered
I am the technical director for JL Board Advisors and recently transferred our website from Cool Handle to InMotion. We received the email that the transfer went through, the email is working fine, the DNS servers are pointing to InMotion, but we're still getting the "Website Coming Soon" page instead of the site we had up on Cool Handle. Is there a step I'm missing? the URL is
Thanks in advance,
Mandi Susman
Hello Mandi, and thanks for your question. I took a look at your website's DNS settings, and it does look like your domain name is already pointed to our name servers, and it does appear to be properly propagated over now as well, as you are getting mail on the server. However it currently looks like you do not have any files uploaded to your /public_html/ directory. This directory is the root of your website, and where all your files get pulled from when accessing your website from a web-browser. The Website Coming Soon page that you're currently seeing is our template default.htm file on your site. You can simply remove that file, or upload your own files alongside this file to see your own web pages. I saw looking at the Google cache of your website, that you already have some website content. You might be interested in taking a look at my guide on performing your own website transfer for a few ways to accomplish getting your files over here. If you had any other questions at all about how to bring things over, please let us know and we'd be glad to lend a hand! - Jacob