In OpenCart, page goes blank when importing

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Jayakrishnan
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there is an import/export option under system menu in admin. After exporting, I'm getting an excel file. But, while trying to open it an error is shown as formatting doesn't support.

While trying to import, after some time the page goes blank.

please help me to solve this issue.
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johnpaulb-imhs1
Hello Jayakrishnan, Thank you for your question. In this Opencart forum post, they provide a way to debug OpenCart, which may help to gather more information when troubleshooting. It may be hitting some kind of PHP limitation, you can, however modify the PHP settings for your account. If you have any further questions, feel free to post them below. Thank you, -John-Paul