Getting Problem to Add New Domain Under the cPanel

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  • Answered

when I trying to add the new domain on addon domains then "Sorry, you are not allowed to add any more than (0) addon domains! The domain below was not setup! " this message is showing

[12:00:49 AM] Sorojit Paul: but the site is not available on the cPanel

[12:01:13 AM] Sorojit Paul: its showing "The ftp account “interstreamtv” has been created." on the same page. can u give me correct information please what should I have to do for adding a new domain.

  • Answered

Hello sorojit,

Unfortunately I was unable to find an account associated with the email address you submitted this question under. It sounds like you might have hit your Addon domains limit for your hosting package. To double-check this, you can view server stats in cPanel on the left-hand side of the control panel. You should see the number of current Addon Domains that you have, followed by the limit your hosting package has.

If you're on a VPS or dedicated server, you can try to login to WHM. Then under the Account Functions section, you can click on Modify an account. Select your account and then click Modify. Then finally under the Resource Limits section raise the number of Addon Domains and then scroll to the bottom and click on Save.

If you're on shared hosting and still having issues, please contact support directly so that they can look up your account and investigate these issues. You can do so by sending a ticket through AMP or starting a chat from the top-right of this page.

Please let us know if you still had any further questions at all.

- Jacob