Waiting my account's activation

  • Answered
Hi, I just payed my 1year Power package and received an email saying that you guys tried to reach me via phone, although I didn't receive any phone calls at all... So I called 17574166575 and was left waiting for 15min with no response, I'm really not sure what to do by now...
Bruno, você conseguiu confirmar sua conta por email? Estou passando pelo mesmo problema.
Hello Brucardoso2, I'm sorry to hear about the problems getting in touch with our confirmations department. According to the history, they tried calling the number you gave them and they got a busy signal - which is probably why you don't have a record of a call. Please keep trying to get in touch with our confirmations department, they will pick up the phone as soon as an agent is free. We unfortunately cannot confirm your account via the support center, so please direct your future inquires directly to the Confirmations department so that they can complete your account registration. If you require any further assistance, please let us know. Note that all information posted on the Support Center is public, so please do not post contact information in this area. To see our contact information please view the Contact Information page. Kindest regards, Arnel C.