Why isn't my add-on domain working?

  • updated
  • Answered

I'm contacting you on behalf of my client. I just had an issue i can't seem to resolve. I have create a add domain  with inmotionhosting and added on my account as a addon domain (tukoolvideostatus.com) but when I want to open it it says "

This site can’t be reached

tukoolvideostatus.com’s server IP address could not be found.


IMH Support Agent 1
  • Answered

Hello owais__ahmed,

Thank you for contacting us regarding an addon domain not working. You can Addon any domain in cPanel, but it will not resolve unless it is registered first. When I look up the WHOIS record for the domain, it is not showing as registered. If you just registered it, it may take up to 24 hours to resolve.

Thank you,