WordPress Gives "This site can't be reached" Error

ask4rain

5 years ago
updated 4 years ago
Answered

I haven't touched Wordpress in several months, and I can no longer reach a login page. If I go to <mydomain>/wp-login.php or <mydomain>/wp-admin I always receive a "This site can't be reached" message. It is hosted on your server. The latest update for Wordpress was apparently to v4.9.10, according to a Wordpress email I received in March.

The email also included a link to update the site to a newer version 5.1.1. I tried clicking that and got the same message. I'm using Chrome without a proxy server.

Can you help, please?

Thanks.

Replies 2

Newest first
Newest first Oldest first

5 years ago

Inmotion advised me to clear cache in the browser and that fixed it.

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IMH Support Agent 3

5 years ago
Answered

If the site cannot be reached at all, it may be an issue with the domain name. I'd advise contacting our live support team since we're unable to provide account-related information via the public forum.