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Fulfilling back order in Prestashop

passiebeer 7 years ago in Ecommerce / Prestashop 15 0
Hello,
I was wondering, after allowing back orders and a customer orders a product which is out of stock, how do I fulfull this order (and manage the stock correctly) after restocking the product?
Also, does prestashop remind me there is a back order for this product, when I restock the product?

Any help appreciated.
Thank you for your question passiebeer! You can change the quantity manually once you get the product. Follow the steps in the following article. Manually editing product quantity in PrestaShop 1.5 After you change the quantity, you can go back to your orders and approve them. To have the messages sent you can follow the instruction in the following article. This will send you the reminder. How to add an Order Message in PrestaShop 1.5 Here are some more links to the same subject in case you needed to reference them. How to allow back orders in PrestaShop 1.5 How to allow orders on out-of-stock products in PrestaShop 1.5 Best Regards, James R