Do I Need to Transfer a Business Email Purchased at Network Solutions?

  • Answered
I just pointed my domain name you your servers, as I am going to use inmotion for my hosting. Will my business email that I purchased at Network Solutions, which has my domain in it, still work? Or is there something I need to do now that Inmotion will host my domain?
Hello SubTubs, Thank you for your question regarding hosting email using your domain name. If you have purchased a hosting service with Inmotion, you can use whatever domain you'd like to use, but the domain itself needs to be pointing to the InMotion servers if you intend send us your web traffic. This change is typically handled by changing the name servers for the domain - when you do that, all website traffic and email traffic changes over to our server automatically. If you are only intending to move web traffic but keep email traffic, then you need to have an A record changed in the DNS. However, it appears that you want to keep email at Network Solutions but the web traffic going to our hosting services. If you want to that, then you will need to 1) Change the name servers to point to our hosting service; 2) Setup MX records to send email to the Network Solutions servers. You will need to get these settings from Network Solutions. If you are not familiar with changing DNS to make this happen, then please submit a verified email to [email protected] (verification uses either the last 4 digits of the credit card or the AMP password). Provide the appropriate settings for the email to remain at Network Solutions and they can make that happen for you. Note that we do have full email services available here if you want to move it all here. If you have any further questions, please contact technical support or leave a comment at the bottom of the page. Regards, Arnel C.