Thank you for your question repoulin!

It appears your Pdesk account was not set up. Our tech support can set up the account for you. Unfortunately, this type of request cannot be done through the public support center forum. Our tech support staff will need to do this. Please contact support by email ([email protected]) with this request. You will need to verify the account with the original AMP password or the last 4 digits of the credit card on file in the email. They will need account information like the domain on the account or the cPanel username. Sorry for the inconvenience.

Best Regards,
James R