Domain Transfer Domain Expired Error

  • Answered
I am trying to transfer the domain from godaddy to inmotion. When I input the domain name into the AWP panel I get the error

Domain is expired and must be renewed with the current registrar before transferring

However the whois info for silverfirspta says it doesn't expire till Jan 14, 2014.
Hello Silverfirstpta,

Unfortunately, the first thing you will need to do is confirm the authorization code given by your current domain registrar. You will need to make sure that the code they have given is not causing the expiration notification issue that you are seeing.

If the code checks out then, call into live support and indicate that you have arranged double-checked the code with your registrar and you're still having the problem of being unable to transfer the domain. They can arrange to have the domain transferred. They will need your authorization code for the transfer. Additionally, you will need to provide verification of the account using the last 4 digits of the credit card or the AMP password.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.


Arnel C.