Why do i receive "This message is no longer available on the server."

  • Answered
I have recently (a month or so) started getting messages from the system administrator with the message

"This message is no longer available on the server."

I get hundreds of them.

I use IMAP with Outlook 2011 for the Mac ver 14.2.5

Any ideas what this is?
Thank you for your question DrTom!

Sorry for the trouble with your email. You may have an issue with file permissions on the server, or there may be a setting in your Mac Mail causing this. Its difficult to determine why because we don't have the information we need to diagnose this.

In order for us to check this we will need the email address you are using and the account information. Unfortunately, because this is a open forum that people can read online, you will want to contact support either by chat, phone (1-877-595-4482 ext 2), or by email ([email protected]). Please give tech support the exact steps to replicate the problem. Please include any login credentials and/or links we will need to replicate the problem. Sorry for the inconvenience.

James R