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Answered

How do I Get Help with My Account?

Robert 4 months ago in Customer Service updated by Carlos D (Content Marketing Coordinator) 4 months ago 1

you don't have any domains to manage. Where is my domain?

receipt: IMH-###-######-#

BAD, I'M UNSATISFIED
Satisfaction mark by Robert 4 months ago
Answered

Hi Robert.

Thanks for asking your question about getting help with your account. I'm sorry to see that you are experiencing issues with your account. I reviewed your domain's public Whois information and see that it was registered at ENOM. Although you are hosting the domain with us, if you need to manage the domain registration then you need to contact the registrar.


For security reasons, please do not post any sensitive information, such as email addresses, usernames, or passwords in our public forumIf you need further assistance with your InMotion Hosting account, then I recommend contacting our Live Customer Success team for help with your account specifically.


I hope this helps!

Sincerely,

Carlos D.