Reset website to original startup ?

  • Answered
Is there a way to have my hosting acct as it was when I first set it up. A clean slate. I tried to restore home directory using previous backup, but it held things I didn't want to keep. Then when I deleted everything under the home directory and tried to restore from backup again I know get 403 Forbidden. I looked at the security permissions and they seemed to be correct and checked the .htaccess file I think it was, but didn't see an issue. I really just wanted to wipe out and start over. I do have a full backup from over a year ago, but it said I could not restore from the cpanel. I really have not used the site except to practice concepts from the classes I was taking and just wanted to start fresh. Can you help?
Thank you for your question jtbyrum!

Unfortunately, this type of request cannot be done through the support center forum. Our tech support staff will need to do this. Please contact support by email ([email protected]) with this request. You will need to verify the account with the original AMP password or the last 4 digits of the credit card on file in the email. They will need account information like the domain on the account or the cpanel username. Sorry for the inconvenience.

Take Care!

James R