Box trapper configuration not working

  • Answered
I'm trying to set up box trapper on a couple of my e-mail addresses. When I log on to cpanel and go to box trapper then select manage next to the e-mail address I'm trying to work with.

Next I go to "edit white/black/ignore" then select any of the three ( white list, blacklist , or ignore list) I get the message "server not able to find document"
Thank you for your question dmr139! We logged in your cpanel to replicate the problem and we did could not produce the same error. There may be something in the browser that cached a bad url. Try clearing your browser cache to see if it resolves the problem or try using a different browser. How to clear your browser's cache Best regards! James R