How do I troubleshoot the following error: (XID 9rn3p4) The domain “” already exists in the userdata?

  • updated
  • Answered

Hello, I am trying to add on this existing domain ( which is registered at InMotion Hosting and I am getting error:  (XID 9rn3p4) The domain “” already exists in the userdata.

What am I doing wrong?

  • Answered

Hi Andrew.

Thanks for posting your question regarding the Apache error you are receiving. The error indicates that the server is detecting the configuration for that domain already exists. I recommend reviewing your account to determine why it would indicate that.

For security purposes, we are unable to provide account specific information. Therefore, I recommend you contact our Live Technical Support for further assistance with your account. I hope this helps!


Carlos D.