Problems receiving email Mac Mail

  • Answered
Hi, I've looked through the forums and answers online but they don't seem to address my problem. I can send emails from my email, and receive emails that I've sent myself from the same account, but can't receive emails from an external account. I have made sure that my user name is my full email and not my cPanel name (I think). Please help. Thanks.
Hello SSung,

I see your account is brand new. The issue you describe is typical for a new account as the domain name propagates across the web. This process can take up to 4-24 hours.

After the propagation takes place, your email should function properly.

Best Regards,
Scott M