Incoming Mail

  • Answered
I set up a new email account with a new domain... [email protected]

I can send from the account fine. But the account is not receiving any incoming mail sent from outside services (like gmail). Is there a lag time from when the account is initially set up and when it can start receiving incoming messages?
Hello ThomasKennedyPMP,

I see that the domain name is newly registered. That means it can take up to 24 hours for the DNS servers around the globe to be aware of your domain name. This would result in being able to send email from the server but not yet be able to receive. That will resolve within the first 24 hours, usually much faster than that.

I hope this answers your question. If you have any more questions or information specific to the issue please leave a comment below so we can further assist you.

Best Regards,
Scott M