Double eMails

  • Answered
I have been getting a bunch of Double eMails lately...

When I look/see an email on the Web interface, it is singular, but after using Outlook 2007, they double...

There is no Alias involved, and seems to be tied to my main email address... i.e. the "To" field is [email protected], which again, is not Alias-ed...

Any thoughts?
Hello Alseymour,

This is a problem seen on Outlook from time to time. Below is the answer I found when researching the issue.

Click Tools >> Options. Then, remove the check mark for "When starting, go directly to my 'Inbox' folder" OR the check mark for "Send and receive messages at startup".

If you already have duplicates showing in your interface, click Tools >> Synchronize Account or Synchronize All.

I hope this answers your question. If you have any more questions or information specific to the issue please leave a comment below so we can further assist you.

Best Regards,
Scott M