error message: unable to poll for new messages7

Hi Gloria, I'm not very familiar with the error message that you're receiving, but after some research it appears that you sometimes get this message when working with a Hotmail account. Are you using Outlook to check your Hotmail email? If Hotmail is somehow involved, Microsoft has a few articles to help with the error message that you are received. I recommend taking a look at these articles, as one of them may be able to help: OLEXP: Error Message: "Unable to Poll for New Messages" When You Use Hotmail with Outlook Express Unable to poll for new messages on your HTTP server. Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'Forbidden', Port: 0, Secure(SSL): No, Server Error: 998, Error Number: 0x800CCC33 OLEXP: "Unable to Poll for New Messages on Your HTTP Server" Error Message with Hotmail I hope this helps. Keep us updated on this issue by posting a comment at the bottom of this page. Thanks! - Brad